Corrections
Something on a page is wrong or out of date. Tell us the page and the exact line, plus the correct information if you have it. A source or link helps, though it is not essential.
Reach the GreenLoop Living team
Contact GreenLoop Living
Questions, corrections, or a topic you would like us to cover — send it over and it lands with the people who write the guides. No phone line, no live chat; email or the form is the way in.
We read every message, though replies can take a few working days during busy periods. Many common questions, from composting smells to beeswax wraps usage and care, are already answered on the relevant guide.
Corrections
Page + line
Questions
Guide unclear
Suggestions
Topic to add
Local rules
Council differs
What to contact us about
Three kinds of message get read fastest
Everything below is checked by hand. You are writing to a small editorial team, not a ticket queue, so the clearer your note the quicker it can be acted on.
Questions
A guide has not answered something clearly. Point at the paragraph and say what is still missing — whether that is a low waste home guide step, plastic free food storage, or how to reduce household waste in a small flat.
Suggestions
You would like a topic covered that is not on the site yet, from creative upcycling ideas and simple upcycling projects to repurposing old clothes. Describe it in a sentence or two; practical topics that keep coming up in UK homes are the most likely to make the list.
We also welcome notes about local variations, such as a council collection rule that differs from what a guide says. Those notes are genuinely useful — a collection rule that holds in one borough can be different a few miles away, and it is worth knowing when a page needs a caveat.
How to send a correction
Point at the line, and tell us what is right
A correction is easiest to act on when it names the page and the specific line that is wrong. If you know the correct figure, rule, or wording, include it. A source or a link helps us check it faster, though it is not essential — plenty of useful corrections arrive as a sentence and a screenshot.
1
Name the guide and the section — for example the reusable produce bags guide, or the beeswax wraps usage and care page.
2
Quote the sentence or the figure you believe is wrong. A short quote is enough; no need to copy the whole page.
3
Say what it should read instead, and where that comes from — your council leaflet, a shop label, or your own experience at home.
4
Send it. We check every correction before a page changes, and we will confirm once it is done.
For factual changes that affect a whole guide, we may rewrite the relevant section rather than patch a single sentence, so the surrounding steps still make sense together.
Suggesting a topic
If you have struggled to find a clear answer, say so
Describe it in a sentence or two. Practical topics, especially those that keep coming up in UK homes, are the most likely to make the list — a reader recently asked how to upcycle glass jars without a kiln, which turned into a full guide. We cannot promise to cover everything, but suggestions shape what gets written next.
- Everyday kitchen work — zero waste kitchen swaps, plastic free food storage, eco friendly kitchen cleaning, or composting food scraps at home.
- Making things last — repurposing old clothes, upcycled home decor DIY, reusing everyday items, and simple upcycling projects for a first attempt.
- Shopping and habits — sustainable shopping tips, how to buy in bulk, and the upcycling vs recycling difference explained without jargon.
Getting a reply
What lands in your inbox, and when
We aim to reply within a few working days. If your message needs a longer answer — a correction that touches several linked pages, for instance — we will tell you when to expect one rather than leave it hanging. For corrections, you will usually get a short confirmation once the page is updated, which may be a week or two later.
We do not send newsletters or marketing emails, and there is no mailing list to be added to. Your message stays with us and is used to answer your question or fix the page.
Direct lines
- [email protected]
- +44 20 7946 0821
- 42 Bramley Road, London, N14 4HP, United Kingdom
- Monday to Friday, 9:00 AM – 6:00 PM
Where to go instead
What we cannot help with
Being clear about the edges saves you a wait. These all fall outside what an editorial site can answer, and the team that can help is named beside each.
Individual council rules beyond what is published. We can only report what a guide states; your council or the body responsible for the rule is the right contact for a decision about your address.
Product recommendations. We explain materials and how to judge them, but we do not point readers at a single brand to buy — sustainable home essentials vary too much by budget and local supply.
Waste collection issues. Missed bins, missed bulky collections, and container requests are handled by your local council, not by us.
Complaints about a shop or service. Take those to the business directly, or to the relevant consumer body if it is unresolved.
Reporting a problem with the site
If a page will not load or a link is broken
A short note is enough: the page you were on and the device or browser you were using. These reports keep the site working for everyone, and they are quick to send alongside any other message.
Open a question below for the details that help most, then send what you have through the form.
A guide page loads slowly or not at all
Tell us the guide you were reading and roughly what happened — a blank screen, a spinning loader, or a page that stopped halfway. If it happens only on mobile data and not on home wifi, that detail helps too.
A link goes somewhere unexpected
Copy the link text as you see it on the page — the visible words, not the address — plus where you expected it to lead. That is usually enough to trace and fix it.
Something looks wrong on a phone
Text that runs off the edge, a table that will not scroll, or a button that is hard to tap — name the page and we will look at it on a narrow screen the same week where we can.
A photo does not match the step it illustrates
Say which guide and which step number in the sequence. We re-shoot or replace affected images when a picture starts telling the wrong story about a technique.
Is there a slower or simpler version of a guide?
Ask us. If readers are repeatedly asking for a stripped-back set of zero waste tips for beginners, or a shorter version of the low waste home guide, that usually becomes a new page or a summary near the top of the existing one.
Send a message
Write to the GreenLoop Living team
Use this form for a correction, a question, a topic suggestion, or a problem with the site. Pick the closest subject so your note reaches the right reader, and include the page name if your message is about a specific guide.
Where we are
London desk, Monday to Friday
The GreenLoop Living team works from 42 Bramley Road in London. Staff hours run Monday to Friday, 9:00 AM – 6:00 PM. The map below is the reference point for the address; visiting is by arrangement, since the desk is an editorial room rather than a shop counter.
42 Bramley Road, London, N14 4HP, United Kingdom
Monday to Friday, 9:00 AM – 6:00 PM
Before you go
Most questions are already answered in a guide
If your question is about getting started with zero waste living, how to reduce household waste in a normal week, or which plastic free alternatives are worth the swap, there is a good chance a page covers it. Have a look first — and if it does not, that is exactly the kind of note worth sending.
Still stuck? Use the form above — sustainable lifestyle habits and eco friendly living ideas are what this site is for, and a clear question about either is always welcome.